The process is easy and confidential.
You will receive a cordial welcome when you are admitted to our clinic for treatment. We have provisions to accommodate for new admissions within a day of booking although we advise that people pre-book in advance.
Referrals are recognized from a healthcare professional, the client and a loved one. Our team is prepared to receive you upon arrival once you have confirmed your booking.
When you arrive at the clinic you'll meet the clinical team and you'll be escorted around to offer you the chance to get to know the facility's layout. Upon arrival we will also give you a welcome pack which has a timetable for your therapy session and also explains everything that you need to be conversant with during your stay at our facility, the Sanctuary Lodge. Please call us when you cannot travel to our clinic on your own.
On the first 24 hours of your admission, we will prepare everything for your first meeting with your detox specialist.
Your medical and psychological treatment needs will be assessed during this first and important step. A full detoxification regimen would be prescribed for administration if it be required. Then our medical health professionals will monitor and administer the detox under strict protocol.
Your psychiatrist will then suggest and emphasise any aspect of your medical care programme which needs more focus. It's crucial to us that all your treatment requirements are fulfilled for the duration of your stay an so we'll make sure that anything that's suggested or stressed is integrated into your customised treatment plan. Your treatment programme shall be regularly evaluated by our specialists, medical director and staff, to make certain that you are able to obtain quality care possible always.
Our friendly staff will then help you settle in once your assessment has been completed. We completely get that this is a really scary and tough period for most people, however our team are available to provide encouragement and guidance 24/7.